This Privacy Policy is applicable to all services provided by, and all websites hosted by, FRWS. All FRWS owned sites are governed by this policy.

FRWS fully recognizes the privacy needs and rights of our customers. Protecting your personal information is vitally important to us. The following Privacy Policy will help you understand how your personal information will be treated by FRWS. This policy will change from time to time, without notice, so please check back periodically.

Disclosure of Customer Information
FRWS will not rent, sell, trade, or in any other way, disclose individual Customer information to any third parties or outside companies who will use the information to contact you or who will share the information with others. At times, it may be necessary to disclose information in cases where we have reason to believe that disclosing the information is necessary to identify, contact or bring legal actions against someone who may be violating the FRWS policies. If we have reason to believe that a customer may be causing injury to, or interference with (either intentionally or unintentionally), the rights or property of FRWS or its users, or anyone else that could be harmed or potentially harmed by such activities. FRWS reserves the right to disclose or access personal/account information when we believe, in good faith, that the law requires it or for purposes that we feel are necessary to maintain, improve, and/or protect our services and/or customers.

What is Collected Information ?
Collected Information comes from you, the customer or our potential customers, when you place an order, request support, request product and service information, communicate with FRWS via email, online forms, phone, FAX and a variety of other possible means. This information may include your name, your physical address, mailing address, email address(es), credit card information, phone numbers and other information. This information, by itself or in combination with other pieces of information, may identify you as a specific individual.
Sites linking to FRWS, our advertisers, and our partners may have information gathering policies and may gather personal information from you. The policies and how these sites handle this information is in no way governed by this Privacy Policy. Consult that sites Privacy Policy, and indeed, review the Privacy Policy of any site you visit.
FRWS strives at all times to gather correct and valid information, but it is impossible to make certain that information gathered was not given to us by a child (person under 18 years of age). This site, http://www.ftc.gov/kidzprivacy has more information on privacy for children.
Unless required by law or it is deemed necessary to operate our Services, FRWS will not read or disclose e-mail content.

Online Security
Ordering online from any site SHOULD be secure and convenient. Unfortunately, it is not always so. At FRWS, our ordering systems and its processes are protected by the Secure Socket Layer or SSL protocol. SSL encrypts your information and confirms the identity of the FRWS server before completing your transaction. The newer versions of Netscape Navigator (version 2.0 or newer) and Internet Explorer (version 3.0or newer) support the SSL protocol. It is always recommended you use the latest browsers to get the latest features and the best security technology.

Use of Customer Information
FRWS will use your personal or individual email address to keep you informed of product and service upgrades/updates, our periodic newsletters, informational, maintenance and security issues, problem resolution and other issues that may arise.
FRWS does provide information, at times, to outside companies (such as credit card processing companies, our bank(s), etc.) who perform certain functions on our behalf for billing and bill collection purposes. These companies are not permitted to use this information for other than the stated purpose.

Should you wish to Correct or Update your Information
Contact technical support, your account representative, or email if you wish to correct, change or update your information

The use of 'Cookies'
At times, the FRWS web servers may place small bits of information (text) - better known as 'cookies' onto your computer's hard drive. Cookies enable websites to keep track of your password, last known IP address and possibly other information. If you accept a cookie, it will be used each time you connect to that particular web page on that server. FRWS cookies consist of a unique token that anonymously identifies you to our server so that you can more easily and readily access the customer features on our website. Most browsers give you the option to accept, deny, accept only from the sending server, etc. cookies - we suggest you set your browser to warn you whenever you receive cookies.

Changes to this Privacy Policy
From time to time, we change, update and/or modify this Privacy Policy. These changes take effect at the time they are posted to this site. Please check back from time to time.

Policy last updated: 12/10/2003
Policy Reviewed: 1/10/2006
Policy Reviewed: 2/14/2009